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MOHRE

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Inspection Management System

Ministry of Human Resources and Emiratisation

Streamlined Inspection Management: From Visit Creation to Violation Fines

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Case Study

The Ministry of Human Resources and Emiratization (MOHRE) applies a strategic plan that seeks to transform the job market in the UAE into an empowering attractive market for Emirati talents. This represents a roadmap in managing manpower in the UAE to reach a new phase of development and establish a knowledge-based economy according to the future vision of the government; thus contributing to the government’s efforts to realize the objectives of the UAE Vision 2021.

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Business Problem

The inspection department in the Ministry of Human Resources and Emiratization (MOHRE) in the UAE aims at guaranteeing that both employers and employees in the country are aware of theirlabourrights and have the freedom to exercise them. This is achieve by doing more than one type of inspections. The objective of the inspection department is to make sure that no violations are done by employers regarding their employees and if so, fines are levied on the organization who don’t comply. These problem range from poor working condition, to unpaid or deducted salaries, long working hours, and other wrong doing which were against the labour rights as set by the Ministry. The major problem faced by MOHRE was the limited number of inspectors available and the number of organization that the inspection department had to monitor.

SOLUTIONS

The problem was addressed by the introduction of SIS and by its integration with multiple internal systems within the MOHRE (Wage Protection System, labour card system, etc.) to provide a consolidated view of the human resources in UAE and risk level of establishment’s employees these resources. With this, the inspection department was able to prioritize its inspections tasks towards high-risk establishments. The aim was to reach a state when the inspection department can put together strategies to reduce risk levels of all establishments, by making sure employers and employees are exercising their labour rights.

We have 369,880 establishments registered with the ministry, over four million people to review and only 400 inspection officers. It was not feasible or efficient to inspect every single organization and this system has been able to address all this effectively

Enhanced Inspection Integration and Prioritization


 Smart Inspection Solution:

  • Smart Inspection Solution (SIS), known as CHECKONE, is the central platform for inspection functions in both public and private authorities.
     

 CHECKONE:

  • CHECKONE covers regulatory compliance areas such as food and drug control, human resource working conditions, and facility inspections for service quality assessment.
  • It offers end-to-end inspection management capabilities.

     

 SIS handles the Entire Inspection Management Capibilties:

  • Creation of inspection visits
  • Booking of suitable inspectors
  • Remote logging of inspector findings
  • Closing processes, including issuing fines for violations when necessary.

 

Benefits

The Intelligent inspection system analyses the data provided based on 13 specific criteria, classifies them into five levels and then prioritizes follow-up through a team of inspectors that use the smart inspection devices to ensure speed and accuracy while performing tasks

Outcome

In this section, we will delve into the significant outcomes and impacts achieved by the Ministry of Human Resources and Emiratization (MOHRE).

CHECKONE is used by various other public entities in UAE like Telecom Regulatory Authority and Sharjah Department of Town planning and Survey to inspect facilities, people (performing jobs) and instruments to make sure the quality standards are met and deviations are targeted to avoid loss of property, time and in worse circumstances personal injuries.

 

5537 Inspections in 1st Year

During this inspection 569,128 workers were housed and Fourteen such units were found to have poor facilities.

86.1% identified as high risk in Inspection

22,733 businesses out of a total 26,403 were found to be at high risk which is close to the 90% target

9,319 out of a total of 13,958 second highest risk

Inspectors identified more units are high risk through the next few visits using the system

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We highly appreciate Microvision for their creative efforts, consistent timely support, advice and implementation of such a wonderful system. The Microvision team was extremely patient, understood our need perfectly and executed the requirement with professionalism and excellence.

AHMAD BHADIR

I.T DIRECTOR, UAE FOOTBALL ASSOCIATION

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